Due to the company’s phenomenal growth, eBay took on the initiative to implement better collaboration and effective communication tools for their thousands of users worldwide. eBay wanted to bring their 8,000+ collaboration sites and 50 portals closer together so users could share and benefit from their commonalities, experience, and expertise – with the overall goal of increasing employee productivity, engagement, and retention.

Although the need for enterprise social networking (ESN) proved imminent, eBay knew executive sponsorship and user adoption were the necessary first steps to begin their journey of deploying ESN on top of their SharePoint 2010 platform. After interviewing everyday users, power users, and subject-matter experts about how they wanted to use ESN tools, eBay decided to follow a phased approach and apply their “test and learn methodology” at each phase.

Join Ramin Mobasseri, Enterprise Portal Solutions Manager with eBay, and Brian Kellner, VP of Product Development and Management with NewsGator for this one-hour webinar where Ramin shares how eBay uses ESN to easily find experts, share ideas, enjoy social learning, get connected with company leaders, recognize and reward users, engage the entire workforce, and influence decisions made throughout the company.

Key takeaways:

• How did eBay gain executive sponsorship and user adoption
• What was their phased approach and how did they apply their test and learn methodology
• What were their overall achievements from their ESN deployment
• What is on their ESN two-year roadmap

Featured Speakers

Ramin Mobasseri
Enterprise Portal Solutions Manager
eBay

Ramin Mobasseri manages the SharePoint platform and oversees all the projects and developments on the eBay Intranet. He has recently managed and delivered the SharePoint 2010 upgrade project at eBay including the implementation of Microsoft FAST Search. Ramin introduced enterprise social networking to the company for the first time and built the framework for a number of  social networks and communities using various technologies. Before eBay, he worked for Cisco,  Reed Business Information, Robert Half International, and Deloitte & Touché.

Brian Kellner
Vice President, Development and Product Management
NewsGator

Brian is responsible for product development and management for NewsGator. He has held product or development management positions for over a dozen years. Most recently he was Vice President of Enterprise Products for Webroot Software. Brian holds a B.S. in Aerospace Engineering from the Massachusetts Institute of Technology and an M.S. in Management from Colorado Tech.

eBay Webinar