Due to unfortunate circumstances beyond our control, our webinar this week - "Building a Shared Organizational Memory at Merck" - has been POSTPONED until further notice. We sincerely apologize for any inconvenience this may cause you. If you have questions or if you want more information about how NewsGator addresses specific uses cases in the pharmaceutical and healthcare industries, please contact us anytime.
For a company looking to build a global social strategy aligned with its mission, it takes a dramatic culture shift in how you do your work every day. At Merck, they are teaching their workforce how to do work differently, and better yet, contribute differently through the use of social business solutions – Microsoft SharePoint, Microsoft SQL, and NewsGator Social Sites. Through harvesting success stories and sharing them with the rest of the company, Merck is building a unique organizational memory that will grow and evolve as employees retire and as new employees begin their onboarding process. Success stories that include documented savings of over $700K by using crowd sourcing to solve a critical manufacturing problem in China. This includes the creation of a network of 20 communities that are used to share tacit knowledge and connect employees globally to solve problems and improve processes.
During this webinar, Bob Maguire, Executive Director of SMS with Merck will take you on an informative and entertaining journey to show you how Merck is creating a modern day collaborative water cooler by facilitating connections, creating a shared organization memory, and developing a productive and engaged workforce through better ways to do business. Bob will share and discuss the successful use cases they have learned as well as lessons they have learned along the way.
Executive Director, SMS
Bob is an IT professional who has worked in the pharmaceutical industry for 23 years. He has worked in a wide variety of roles as a leader in system delivery, outsourcing, consulting, architecture, change management and compliance. Most recently, Bob is responsible for professional networking and collaboration internally at Merck through their Enterprise Portal, Sync.
Bob began his career in 1989, at Merck, as a programmer. He Merck left in 1998 to pursue a career in management consulting at Accenture and rejoined Merck in 2005 to lead an Architecture and Security group in support of research. Prior to his current role at Merck he set up and led the group that delivered and supported IT solutions in support of Research at Merck.
Bob holds a Bachelor’s degree in Biomedical Computing from the Rochester Institute of Technology.
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