Transparent access to people and information is Enterprise 2.0’s great promise. It’s tempered, however, by a privacy risk that is especially sensitive in the European Union, where social profiles and other content are subject to privacy laws and regulations. In order to remain competitive but also compliant, European organizations, and global organizations with offices in Europe, need to balance knowledge access and social computing with privacy.

Drawing on interviews with six prominent companies, this white paper scopes the issues, identifies obstacles, provides lessons learned and offers some best approaches for Enterprise 2.0 privacy and compliance. The paper is authored by Carl Frappaolo of Information Architected Inc. and The 2.0 Adoption Council.

Implementing Enterprise 2.0 Within the European Union

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